# Cajobo

> Cajobo is a friendly customer support platform: live chat for your website and a knowledge base with a public help center, plus one-tap emoji feedback on chats and articles and an embeddable feedback widget.

## What Cajobo does
- Live chat: a lightweight chat bubble on your site with a shared team inbox, assignments, private notes, @mentions, team chat per conversation, typing indicators and office hours per agent.
- Visitor recognition: secure sign-in (SSO) recognizes logged-in customers and links their chat history, including avatars.
- Knowledge base: write and publish help articles, host them on your own help center portal, and let visitors search them from the chat widget. Emoji reactions and comments show which articles need love.
- Alerts: email, sound and desktop notifications when a new chat is not viewed within a minute.
- Feedback widget: one-tap emoji feedback on any page, as pop-up or modal.

## Plans
- Starter ($49/month): 2 team members, live chat, knowledge base, emoji feedback.
- Grow ($75/month): 10 team members, whitelabel (hide "Powered by Cajobo"), custom SSO, team chat, office hours, own help center portal.
- Scale ($149/month): unlimited team members, priority support, early access.
All plans include unlimited conversations and articles. 14-day free trial, no credit card needed.

## Key pages
- Home: https://cajobo.com/
- Live chat: https://cajobo.com/live-chat
- Knowledge base: https://cajobo.com/knowledge-base
- Feedback widget: https://cajobo.com/feedback
- Pricing: https://cajobo.com/pricing
- Blog: https://cajobo.com/blog
- Upvoty is now Cajobo (press release): https://cajobo.com/upvoty-is-now-cajobo
- Identity verification (SSO) docs: https://cajobo.com/docs/identity
- Privacy Policy: https://cajobo.com/privacy
- Terms of Service: https://cajobo.com/terms
- Sitemap: https://cajobo.com/sitemap.xml

## Blog
- [How to Create a Knowledge Base That Reduces Customer Support Tickets](https://cajobo.com/blog/how-to-create-a-knowledge-base): A practical, step-by-step method for building a knowledge base that gives customers clear answers and reduces repeat support requests.
- [Live Chat vs Help Desk: Which Support Model Fits?](https://cajobo.com/blog/live-chat-vs-help-desk): Live chat and help desks solve different support jobs. Learn when to use each model, where knowledge bases and shared inboxes fit, and how Cajobo connects chat, self-service, and feedback.
- [How to Measure Customer Satisfaction With One-Tap Feedback](https://cajobo.com/blog/how-to-measure-customer-satisfaction-one-tap-feedback): A practical workflow for measuring customer satisfaction with short, well-timed emoji feedback and turning every response into an action.
- [Customer Feedback Widgets: How to Collect Useful Feedback on Your Website](https://cajobo.com/blog/customer-feedback-widget-website-feedback): An embedded customer feedback widget can capture useful reactions at the moment a visitor encounters friction. Learn where to place it, what to ask, and how Cajobo keeps feedback connected to support work.
- [Knowledge Base Software for SaaS: What to Include and How to Structure It](https://cajobo.com/blog/knowledge-base-software-for-saas-structure): A practical structure for SaaS knowledge bases, from getting-started articles to troubleshooting, account guidance, and feedback-driven improvements.
- [Live Chat Software for SaaS Teams](https://cajobo.com/blog/live-chat-software-for-saas-teams): A practical workflow for SaaS teams that want to resolve product questions quickly with a chat widget, verified identity, a shared inbox, and a knowledge base.
- [Cajobo Customer Support Platform: Live Chat, Knowledge Base, and Feedback in One Tool](https://cajobo.com/blog/cajobo-customer-support-platform): Cajobo brings customer conversations, self-service help, and feedback collection into one practical support workflow.

## Contact
- Email: hi@cajobo.com
- Instagram: https://www.instagram.com/getcajobo/
- X: https://x.com/getcajobo/